Reward Manufacturing

FAQs

Got a question in mind? Here are the answers to some of our most frequently asked questions.

  • Reward-branded products are guaranteed for a period of 12 months from delivery date against manufacturing defects. We will either replace, repair, supply parts or refund the price of goods at the pro rata contract rate.

  • We offer a range of trolleys including hotel trolleys, school trolleys, hospital trolleys, industrial trolleys, and catering trolleys. We also offer bespoke trolleys to suit your specific requirements.

  • Simply add your chosen trolley or trolleys to your list and request a quote for a tailored estimate.

  • Yes, we offer the option to create bespoke trolleys to suit your company’s specific requirements.

  • Monday to Friday (excluding Bank Holidays) between the hours of 08.00 to 18.00hrs. The delivery address must be suitable for heavy goods vehicles.

  • You can contact us via our contact form on our contact details page. Alternatively, you can email us at info@rewardtrolleys.com or call us on +44 (0)1756 797755

     

  • The seller will accept the return of goods ordered in error provided the buyer informs the seller within 5 working days of receipt of delivery. Returned goods must be unused and in their original packaging.

Founded in 1959, Reward Trolleys is the UK's Leading Manufacturer of Hotel and Restaurant Service Supplies.

Set in the heart of Yorkshire, this family run company supplies the UK’s most premium hotels with a wide range of trolleys and high quality hotel supplies. We are also delighted to hold long term contracts with the NHS and County Council purchasing organisations to supply many hospitals and schools.

All of our products are manufactured in Britain to the highest standard by our experienced craftsmen, many of which have been with the company for years.

Peerless craftsmanship since 1959

Our Story

Established in 1959, Reward Trolleys has become the UK’s top manufacturer of hotel and restaurant service supplies. Discover our journey through our business’s timeline, and explore the key milestones that shaped us into the industry leader we are today.

  • 1959

    Beginning of Reward Manufacturing

    Reward Manufacturing Co Ltd was incorporated on 11 December 1959 by Henry Young, who started out by selling brushes and brooms door to door. After several years, Mr Young created Institution Supplies (Leeds) Ltd, with Reward created as its manufacturing arm.

  • 1963

    The Creation of Our First Catalogue

    The first catalogue for the company was produced, and we still have an original copy to this day.

  • Reward Manufacturing - Welder Bespoke Machinery
    1966

    Reward Outgrew its Premises

    The company grew and needed to move to a new premises Highfield Mills in Gildersome. The new site allowed for extensive warehouse storage, a factory for Reward and a customer showroom. Over the years, the site was extended to cope with added demand for the Reward Brand products.

  • Reward Manufacturing - Tube Bender Bespoke Machinery
    1980

    Reward Manufacturing Was Bought By Keith Hooper

    In the mid 1980s Reward Manufacturing and Institution Supplies Leeds Ltd was sold to Keith Hooper, who continued to manufacture at the site in Gildersome.

  • Reward Manufacturing - Laser Press Bespoke Machinery
    1990's

    Reward Supplies Trolleys to Major Places and Events

    During its time in Sackville Street, the company manufactured trolleys for a number of leading hotels in the UK and further abroad. It was also at this time that Reward supplied housekeeping trolleys into Buckingham Palace, made a trolley to hold the Cheltenham Gold Cup and fitted out many of the P&O Cruise ships.

  • Reward Manufacturing - Polish Stainless Steel Trolley Bespoke Machinery
    2001

    From Salesman to Director

    In 2001 Jonathan Keith’s son joined the company as a salesman looking after the north of England. Jonathan is still with the company to this day as Managing Director.

  • Reward Manufacturing - Welder Bespoke Machinery
    2018

    Reward Outgrew its Premisis Again

    Reward stayed in Skipton for over 20 years, but with the growth of the company, we needed to look for a larger factory and subsequently moved to Keighley in 2018.

  • Lobby of a luxury hotel with leather seating in neutral tones
    2024

    The UK's Leading Manufacturer of Trolleys

    Reward is still the leading manufacturer of trolleys for many of the leading hotels, including manufacturing a trolley for the president of Kenya, the Ritz, Claridge’s, Gordon Ramsay, and shipping trolleys as far field as Australia, Singapore, South America, North America.